STARR DIGITAL · PRIVACY
Privacy Notice
We value the trust you place in us. This notice explains how STARR Digital Africa collects and uses information when you contact us through our website.
Effective date: 14 November 2026
1. Who is responsible for your information?
STARR Digital Africa, operating under the brand name STARR Digital, is responsible for the personal information you provide in a website enquiry.
Business location: Kampala, Uganda
Website: starrdigital.africa
Privacy contact: hello@starrdigital.africa
2. What information do we collect?
When you use our enquiry form, we collect the information you choose to submit, including your name, work email address, organization or brand, sector, service of interest, preferred timeframe and enquiry details. Where relevant, you may also provide a website or social profile, priority channels and competitor or peer-organization names.
Our website hosting and form providers may also process technical information needed to operate and secure the service, such as network and device data. Please do not include passwords, financial account details or sensitive personal information in your enquiry.
3. Why do we use this information?
We use your information to understand your request, reply to you, assess whether our services are suitable, arrange a discussion if requested and maintain a record of relevant correspondence. Providing this information is voluntary, but without basic contact details and a description of your enquiry, we may not be able to respond.
We process enquiry details with your permission when you submit the form and, where applicable, to take steps you request before entering a business relationship or to comply with legal obligations. We do not add website enquirers to marketing mailing lists without an appropriate separate basis and notice.
4. Who receives your information?
Enquiry details are accessible to authorized STARR Digital Africa personnel and the providers needed to operate the service. At launch these include:
- Netlify, which hosts the website and receives and stores contact-form submissions.
- Zoho Mail, which delivers business email and form-submission notifications.
We do not sell enquiry data to advertisers. We may disclose information if legally required or if necessary to protect rights in accordance with applicable law.
5. How long do we keep enquiries?
General website enquiries are retained for up to 12 months after our last interaction with you. We then delete or anonymize information from our active enquiry records when it is no longer needed. If an enquiry leads to a client engagement, or if a legal duty, dispute or legitimate record-keeping requirement applies, relevant information may be retained under a separate, justified retention period.
We periodically review records held in Netlify and related Zoho Mail correspondence. Technical backups, where applicable, may follow the service provider’s normal backup and deletion cycles.
6. How do we protect information?
We use reasonable technical and organizational safeguards, including HTTPS for website transmission, account access controls and measures designed to limit unnecessary access. No internet-based service can guarantee absolute security. If you believe your data has been misused or exposed, please contact us promptly.
7. International processing
Our technology providers may process or store data outside Uganda. Where international processing occurs, we seek to handle it in line with applicable Ugandan data-protection requirements and appropriate provider arrangements.
8. Your privacy rights
Subject to applicable law, you may request information about the personal data we hold, access to that information, correction of inaccurate details, or deletion where appropriate. Where processing is based on consent, you may withdraw consent, subject to any other lawful reason for keeping relevant information.
To make a request, contact hello@starrdigital.africa. We may need to verify your identity before responding. You may also raise a concern with Uganda’s Personal Data Protection Office.
9. Cookies and analytics
The launch website does not intentionally use third-party advertising trackers or analytics cookies. Essential technical information may still be processed by hosting and security services. If we introduce additional analytics, marketing technology or non-essential cookies, we will review this notice and any applicable consent requirements.
10. Updates to this notice
We may update this Privacy Notice when our website, services, providers or legal obligations change. Any updated version will show a revised effective date on this page.